Terms of Service

By accessing postcept.com or signing up for Postcept, you agree to these terms and to our Privacy Policy. If you are agreeing on behalf of an organization, you represent that you have the authority to bind that organization. If you do not agree, do not use the service.

• “Service”, the Postcept website, application, APIs, and related services.
• “You” or “Customer”, the person or organization using the Service.
• “Customer Data”, data you provide or that we process on your behalf, including records read from your systems of record.
• “Receipt”, a signed verification record the Service produces.

The Service verifies agent actions against your systems of record and produces receipts and reporting. It is provided “as is” and may evolve as the product improves. Postcept verifies and reports; it does not execute actions and should not be the sole control protecting a high-risk action. You remain responsible for your own agent stack, approvals, and recovery processes, Proof-of-Completion adds verification on top.

You must provide accurate information, keep your credentials secure, and are responsible for activity under your account. Notify us promptly of any unauthorized use. You are responsible for the scopes and credentials you connect to the Service.

You agree not to:

• use the Service unlawfully or to infringe others’ rights;
• attempt to breach security, access data you are not authorized to, or disrupt the Service;
• reverse engineer the Service except where permitted by law;
• resell or provide the Service to third parties except as agreed; or
• use the Service to build a competing product.

You retain all rights in your Customer Data. You grant Postcept a limited license to host, process, and transmit Customer Data solely to provide and support the Service for you. Our handling of personal data is described in the Privacy Policy and, for customers, a DPA.

The Service integrates with third-party systems (such as your systems of record) at your direction. Your use of those services is governed by their own terms, and Postcept is not responsible for them. Third-party names and logos are used only to identify integrations and belong to their owners.

The Service, including its software, content, and trademarks, is owned by Postcept and its licensors and is protected by law. These terms grant you a limited, non-exclusive, non-transferable right to use the Service; no other rights are granted by implication.

Paid plans are billed on a usage basis as described at pricing or in your order form. Fees are non-refundable except as required by law or expressly stated in your agreement. We may change pricing prospectively with notice.

To the maximum extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will detect every failure.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Each party’s total liability arising out of these terms will not exceed the amounts you paid to Postcept in the twelve months before the event giving rise to the claim. Nothing limits liability that cannot be limited by law. Specific commitments, SLAs, and indemnities are set out in customer agreements.

You agree to defend and indemnify Postcept against third-party claims arising from your Customer Data, your use of the Service in violation of these terms, or your violation of law or third-party rights, except to the extent caused by Postcept.

These terms apply while you use the Service. You may stop at any time. We may suspend or terminate access if you materially breach these terms or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive (such as IP, disclaimers, liability, and indemnity) will survive.

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules, and the parties submit to the courts located there, unless a signed customer agreement specifies otherwise.

We may update these terms as the Service evolves. We will revise the “last updated” date and, for material changes, provide a more prominent notice. Continued use after changes take effect means you accept them.

Questions about these terms? Email legal@postcept.com or reach us via contact.