Support
Verify Gorgias support tickets for AI agents.
Verify that a Gorgias ticket an agent claims it closed is in the expected state.
What Postcept verifies
- Ticket existsThe ticket id resolves in Gorgias.
- Status matchesThe ticket is in the claimed state (e.g. closed).
- Customer matchesThe ticket's customer email matches the claim.
Signed receipt
Each verified ticket produces a Postcept Receipt, tamper-evident proof of what was checked in Gorgias, that anyone can verify against a published key.
Setup
- Credential
- A Gorgias subdomain, email, and API key
- Access
- read-only on tickets
Read-only by default. Security
Prove what your agents did in Gorgias.
Verify high-risk actions against the system of record and issue signed receipts, read-only by default.