Support
Verify Intercom support tickets for AI agents.
Verify that an Intercom conversation an agent claims it closed is in the expected state.
What Postcept verifies
- Conversation existsThe conversation id resolves in Intercom.
- State matchesThe conversation is in the claimed state (e.g. closed).
- Contact matchesThe source author's email matches the claim.
Signed receipt
Each verified conversation produces a Postcept Receipt, tamper-evident proof of what was checked in Intercom, that anyone can verify against a published key.
Setup
- Credential
- An Intercom access token
- Access
- read-only on conversations
Read-only by default. Security
Prove what your agents did in Intercom.
Verify high-risk actions against the system of record and issue signed receipts, read-only by default.