CRM
Verify Salesforce support tickets for AI agents.
Verify that a Salesforce Case an agent claims it closed is in the expected status.
What Postcept verifies
- Case existsThe Case id resolves in Salesforce.
- Status matchesThe Case is in the claimed status (e.g. Closed).
- Contact matchesThe Case contact email matches the claim.
Signed receipt
Each verified case produces a Postcept Receipt, tamper-evident proof of what was checked in Salesforce, that anyone can verify against a published key.
Setup
- Credential
- A Salesforce instance URL and access token
- Access
- read-only on Cases
Read-only by default. Security
Prove what your agents did in Salesforce.
Verify high-risk actions against the system of record and issue signed receipts, read-only by default.